http://www.abbyyeu.com/rs/ 2012-05-17T15:51:47+02:00 http://www.abbyyeu.com/rs/ http://www.abbyyeu.com/rs/://www.abbyyeu.com/rs/lib/tpl/abbyy2012_01/images/favicon.ico text/html 2010-02-14T15:52:11+02:00 http://www.abbyyeu.com/rs/en:faq_rs:activeworkflows ABBYY Recognition Server can run up to 32 workflows concurrently. If several workflows are running, Recognition Server will process files from all these workflows simultaneously, within the single queue, arranging the files in the queue according to their import time and priorities. text/html 2010-02-14T15:52:11+02:00 http://www.abbyyeu.com/rs/en:faq_rs:admin_station_refresh A possible reason is that the Administration Console wasn’t refreshed after the files had been imported. Press F5 or click the Refresh button in the Jobs node to refresh the list of jobs. FAQs EN text/html 2010-02-14T15:52:11+02:00 http://www.abbyyeu.com/rs/en:faq_rs:admnin_console_connect_error If you get an error message when trying to connect to the Recognition Server from a Remote Administration Console installed on a different PC, follow the steps below: * Make sure that the Server Manager PC and the Remote Administration Console PC are in the same domain or in the same workgroup. text/html 2010-02-14T15:52:11+02:00 http://www.abbyyeu.com/rs/en:faq_rs:barcoderecognition Yes, ABBYY Recognition Server supports barcodes of the following types: * Codabar, * Code 128, * Code 39, * Code 93, * EAN 8 and 13, * Industrial 2 of 5, * Interleaved 2 of 5, * Matrix 2 of 5, * PostNet, * UCC128, * UPC-E, * PDF 417 (2D-barcode). text/html 2010-02-14T15:52:11+02:00 http://www.abbyyeu.com/rs/en:faq_rs:clustersupport No, ABBYY Recognition Server currently does not support clustering technologies. FAQs EN text/html 2010-02-14T15:52:11+02:00 http://www.abbyyeu.com/rs/en:faq_rs:configurationtips * Can I use the server as a Processing Station as well or should I use separate computers? For optimal performance it is recommended that you install the Server Manager and the Processing Station on different computers in the LAN. Then the Processing Station will be able to use 100% of the CPU time for OCR providing maximum productivity, while not struggling for resources with the Server Manager. text/html 2010-02-14T15:52:12+02:00 http://www.abbyyeu.com/rs/en:faq_rs:dongles_windows2003server This is a known issue of the current SafeNet iKey driver version, which may be solved by using an older version of the driver. Please contact ABBYY technical support service in your region for getting the older version of the driver and the instructions on how to install it on Windows 2003 OS. text/html 2010-02-14T15:52:12+02:00 http://www.abbyyeu.com/rs/en:faq_rs:empfohlene_konfiguration4rs KANN ICH DEN SERVER AUCH ALS VERARBEITUNGSSTATION VERWENDEN ODER BENÖTIGE ICH HIERFÜR EINEN SEPARATEN COMPUTER? Für das optimale Ergebnis ist es empfehlenswert, den Server Manager und die Verarbeitungsstation auf verschiedene Computer im LAN zu installieren. So kann die Verarbeitungsstation 100 % der CPU-Zeit nutzen, ein Maximum an Produktivität erreichen und muss keine zusätzliche Zeit für den Server Manger verwenden. Wenn Sie allerdings nur über eine begrenzte Anzahl an Computern verfügen, od… text/html 2010-02-14T15:52:12+02:00 http://www.abbyyeu.com/rs/en:faq_rs:exceptions_folder It may happen that ABBYY Recognition Server cannot process some of the files dropped into an Input folder. For example, this may happen if a file format is not supported by the program or by the current license, or if a file is protected with a password. As the program is designed for automated document processing, such exceptional situations must not crush the system or block the processing of other files in the queue. text/html 2010-02-14T15:52:12+02:00 http://www.abbyyeu.com/rs/en:faq_rs:exceptions_folder_notifications For all jobs that are rejected and placed into the Exceptions folder, Recognition Server logs the reasons for rejection. The error messages for a rejected job can be viewed: * in the Job log node of the Remote Administration Console, by double-clicking on the Failed job; text/html 2010-02-14T15:52:12+02:00 http://www.abbyyeu.com/rs/en:faq_rs:filehandling_input_folder When image files are dropped into the Input folder, Recognition Server immediately imports them to its temporary folder and starts processing the images placed in the temporary folder. Once the images are processed, the resulting files are sent to the output destination specified in the job settings, or (if there were issues during processing) to the Exceptions folder. text/html 2010-02-14T15:52:12+02:00 http://www.abbyyeu.com/rs/en:faq_rs:ftp_server_access If the workflow fails to get images from a folder located on the FTP server, make sure that the user account under which the Server Manager service is started has the rights to access the external network. For more information on how to restart services under another account, see “Restarting services under a user account” article in the Help file. text/html 2010-02-14T15:52:12+02:00 http://www.abbyyeu.com/rs/en:faq_rs:higherthroughput There are several ways to increase the processing speed and throughput of ABBYY Recognition Server: * If the license allows, * increase the number of Processing Stations or * increase the number of CPU cores used for processing * Recognition Server’s throughput is almost in direct proportion to the number of CPUs in the system. text/html 2010-02-14T15:52:12+02:00 http://www.abbyyeu.com/rs/en:faq_rs:inputformats List of all Formats ABBYY Recognition Server supports the following input formats: * PDF * BMP, PCX, DCX, JPEG, JPEG 2000, TIFF, PNG, and DjVu. Can Recognition Server process PDF files? ABBYY Recognition Server supports both image-only PDF files and PDF files that already contain text. PDF files that contain a text layer are processed in an “intelligent” manner: text/html 2010-02-14T15:52:13+02:00 http://www.abbyyeu.com/rs/en:faq_rs:installation_on_other_drives The InstallShield Wizard lets you choose a disk drive and an installation folder for ABBYY Recognition Server during the installation process. You can install ABBYY Recognition Server on any hard disk drive that has sufficient free space (see the System Requirements section of the Administrator’s Guide). text/html 2010-02-14T15:52:13+02:00 http://www.abbyyeu.com/rs/en:faq_rs:integration_of_recognitionserver ABBYY Recognition Server provides various means of integration with other front-end and back-end systems, as well as with network scanners and MFPs: * COM-based API – an open COM-compatible programming interface that enables Recognition Server to exchange image files and recognition results with other applications. * Web Service API – a programming interface exposed by the Recognition Server Web service. It allows for cross-platform integrations and integration with remote applications o… text/html 2010-02-14T15:52:13+02:00 http://www.abbyyeu.com/rs/en:faq_rs:internalfileprocessing If your license permits, you can add several Processing Stations to Recognition Server. When image files are submitted to ABBYY Recognition Server, the Server Manger queues them for processing. The first file in the queue will be sent to the first available Processing Station for processing. If there are several Processing Stations in the system, the Server Manager will evenly distribute the images from the queue among these Processing Stations. text/html 2010-02-14T15:52:13+02:00 http://www.abbyyeu.com/rs/en:faq_rs:interne_dateiverteilung Wenn es Ihre Lizenz erlaubt, können Sie mehrere Verarbeitungsstationen einem Recognition Server Manager zuweisen: Wenn Bilddateien an ABBYY Recognition Server übergeben werden, fügt der Server Manager diese den anderen, noch zu verarbeitenden Bilddateien hinzu. Die erste Datei in der Warteschlange wird zu der ersten verfügbaren Verarbeitungsstation gesendet. Falls es mehrere Verarbeitungsstationen in einem System gibt, verteilt der Server Manager die Bilddateien gleichmäßig von der Warteschlange… text/html 2010-02-14T15:52:13+02:00 http://www.abbyyeu.com/rs/en:faq_rs:job_status I have been already waiting for a long time to get my files out. What can I do to * get their status, * speed up the processing, * cancel the job? to 1) The status of jobs in the processing queue can be viewed in the Jobs node of the Remote Administration Console. text/html 2010-02-14T15:52:13+02:00 http://www.abbyyeu.com/rs/en:faq_rs:licenseswitch Recognition Server allows you to have several activated licenses in the Remote Administration Console and switch from one license to another manually when needed. The license currently used by Recognition Server is marked as “Current.” If the current license expires, Recognition Server will automatically switch to the next available license in the list. You can change the order of licenses in the list by using the “Move Up” and “Move Down” buttons. text/html 2010-02-14T15:52:13+02:00 http://www.abbyyeu.com/rs/en:faq_rs:low_disk_space The Server Manager stores all the files queued for processing in its temporary files folder, the default path to which is <Installation folder>\Bin\RecognitionServer2Temp. If there is not enough disk space on the drive where the program’s installation folder is located, you can change the path to the temporary folder and select another hard disk. The path can be changed in the Recognition Server Properties dialog box. text/html 2010-02-14T15:52:13+02:00 http://www.abbyyeu.com/rs/en:faq_rs:maxinputvolume Theoretically there is no limit how many files you can put into an Input folder at once. In reality there can be some practical limitations - read why: When the files are dropped into the Input folder of the running workflow, Recognition Server immediately starts importing (moving) them to the temporary folder located on the Server Manager computer. If you are adding a large pile of images at once, it is recommended that you set the Input folder and the Server Manager temporary folder on the s… text/html 2010-02-14T15:52:14+02:00 http://www.abbyyeu.com/rs/en:faq_rs:maxpathlength Input Path Output Path The paths to folders and files specified via ABBYY Recognition Server interfaces must not exceed 256 characters. FAQs EN text/html 2010-02-14T15:52:14+02:00 http://www.abbyyeu.com/rs/en:faq_rs:merging_pages_to_document Yes, Recognition Server supports this scenario. Do the following: 1. In the Document Separation Options dialog box, select “Merge files in each subfolder into one file.” 2. In the Output Format Settings dialog box, set the fie naming rule <Folder>.<Ext> text/html 2010-02-14T15:52:14+02:00 http://www.abbyyeu.com/rs/en:faq_rs:move_settings_in_rs You can easily move Recognition Server settings or individual workflows from one Recognition Server to another by exporting them to an XML file. To export and to import Recognition Server settings, use the Export Settings… and Import Settings… buttons in the Recognition Server Properties dialog box of the Remote Administration Console. To export and import one or several workflows, use the Save Settings and Load Settings items on the shortcut menu of the Workflows node in the Remote Adminis… text/html 2010-02-14T15:52:14+02:00 http://www.abbyyeu.com/rs/en:faq_rs:multicore_vs_multimachine Recognition Server uses the same algorithm of job distribution among CPU cores, whether these CPU cores are located on one Processing Station or on different Stations. Therefore, it does not matter for Recognition Sever whether a multi-core station or several single-core stations are used. But when deciding between a multi-core PC and single- or dual-core PCs, consider the following: text/html 2010-02-14T15:52:14+02:00 http://www.abbyyeu.com/rs/en:faq_rs:multidocumentformatexport Yes, ABBYY Recognition Server can export a document to multiple formats at a single pass. When setting up the workflow, on the Output tab of the Workflow Properties dialog, you can add as many output formats as you need. For each output format, you can set a separate destination and file naming rule. text/html 2010-02-14T15:52:14+02:00 http://www.abbyyeu.com/rs/en:faq_rs:multilanguagedocumentsupport Yes, Recognition Server can process multilingual documents. If you intend to process documents with multiple languages, you should select all the relevant languages on the Processing tab of the Workflow Properties dialog. * Keep in mind that the more recognition languages you select, the lower the speed of processing. * It is recommended that you create different workflows for documents written in different languages. * Recommendation: do not select more than 4-5 languages at the sam… text/html 2010-02-14T15:52:14+02:00 http://www.abbyyeu.com/rs/en:faq_rs:multipageimages ABBYY Recognition Server can process multi-page images and PDF files. * Usually, the entire multi-page file is sent to one OCR process running on a Processing Station and processed as a single unit. However, if a file is fairly large and there are no more than 5 jobs waiting in the queue, the file will be split into chunks, and the chunks will be sent to different OCR processes in order to get the work done faster. text/html 2010-02-14T15:52:14+02:00 http://www.abbyyeu.com/rs/en:faq_rs:network Yes, ABBYY Recognition Server can run on a standalone computer without a network connection. In this case all the required program components must be installed on the same PC. Important: If you use Recognition Server with a software key, the license has to be activated (internet connecction or email) text/html 2010-02-14T15:52:15+02:00 http://www.abbyyeu.com/rs/en:faq_rs:networktraffic While Recognition Server processes images, there is an intensive exchange of data going on among the Server Manager, Processing Stations, and Verification Stations: they exchange image files, intermediate temporary files, and processing results. The actual traffic depends on the format and size of images. In some cases, sizes can be fairly large and reach dozens of megabytes. Therefore, the network bandwidth on the Server Manager side should be high enough to let the intense data flow go trough.… text/html 2010-02-14T15:52:15+02:00 http://www.abbyyeu.com/rs/en:faq_rs:netzwerk Ja, ABBYY Recognition Server kann auch auf einem alleinstehenden Computer ohne Netzwerkverbindung betrieben werden. In diesem Fall müssen alle erforderlichen Programmkomponenten auf dem gleichen PC installiert sein. Stellen sie sicher, dass eine Netzwerkkarte installiert und TCP/IP richtig konfiguriert ist. text/html 2010-02-14T15:52:15+02:00 http://www.abbyyeu.com/rs/en:faq_rs:no_email_notification The e-mail notifications require integration with Microsoft Exchange Server. To set up e-mail notifications, check “Notify the administrator if a failure occurs” option in the Recognition Server properties dialog box and then configure your mail client. For detailed instructions, refer to the “How to Configure Your E-mail Client” article in the Help file or consult the Administrator’s Guide. text/html 2010-02-14T15:52:15+02:00 http://www.abbyyeu.com/rs/en:faq_rs:no_files_in_output_folder Open the Jobs node of the Remote Administration Console and check the status of the job: * “Waiting” status means that the file is not yet being processed. This can happen if there are other files in the queue that are being processed by Recognition Server ahead of your file (either they where imported by Recognition Server earlier than your file, or they have a higher priority). text/html 2010-02-14T15:52:15+02:00 http://www.abbyyeu.com/rs/en:faq_rs:number_of_recognition_processes The number of processes is the number of OCR and document conversion processes that run in parallel on the Processing Station. Usually each process gets from the queue one file at a time. For example, if a Processing Station runs 3 processes, it will process 3 files from the queue in parallel. The processes on the Station are completely independent of one another: if one process has finished recognizing the file, it returns the result to the Server Manger and immediately gets the next file fr… text/html 2010-02-14T15:52:15+02:00 http://www.abbyyeu.com/rs/en:faq_rs:output_files_with_jobid Job IDs may be appended to filenames in order to avoid a conflict of filenames in the Output folder. To prevent this conflict, you must ensure that the names of output files are unique. For example, you can set up the program to automatically add date and time to output file names in the Output Format Settings dialog box. text/html 2010-02-14T15:52:15+02:00 http://www.abbyyeu.com/rs/en:faq_rs:outputformats ABBYY Recognition Server supports the following output formats: * PDF & PDF/A * RTF, DOC, DOCX, * XLS, XLSX * TXT, CSV * HTML * Word XML (compatible with Microsoft Word 2003) * XML * TIFF, JPEG, JPEG 2000 * FineReader internal format (integration with ABBYY FineReader Engine version 8.0 and higher). text/html 2010-02-14T15:52:15+02:00 http://www.abbyyeu.com/rs/en:faq_rs:pagecount_decrease * The counter is incremented by 1 when processing an A4 page or smaller. * When processing a page which is n times larger than A4, the counter will be incremented by n. So, most probably the size of the image you are processing is too large (compared to A4). Open the image in an image editor and check if the image dimensions are larger than the A4 page dimensions (210 mm x 297 mm, or 8.3 in x 11.7 in). text/html 2010-02-14T15:52:16+02:00 http://www.abbyyeu.com/rs/en:faq_rs:ports ABBYY Recognition Server can use the Named Pipes or TCP/IP protocols for connections among its components. By default, the Named Pipes protocol is used via port 445. It is possible to change the protocol to TCP/IP. In this case the ports are chosen by the administrator and are defined in the Windows registry. text/html 2010-02-14T15:52:16+02:00 http://www.abbyyeu.com/rs/en:faq_rs:processing_station_connect_error If you get an error message when trying to connect a Processing Station, follow the steps below: * Verify that the current license allows connecting one more Processing Station. * Make sure that the workstation you are trying to connect has the ABBYY Recognition Server Processing Station component installed. text/html 2010-02-14T15:52:16+02:00 http://www.abbyyeu.com/rs/en:faq_rs:processingorder_and_priority You can select any priority level for a workflow, and documents within that workflow will be processed accordingly. The default priority for all workflows is Normal. The priority can be changed on the Input tab of the Workflow Properties dialog box. text/html 2010-02-14T15:52:16+02:00 http://www.abbyyeu.com/rs/en:faq_rs:processortypes The processing speed on a single CPU depends mostly on the following two factors: 1. CPU clock speed: the higher the clock speed, the faster the OCR. 2. Number of CPU cores. Tests have shown that running a Processing Station on a dual-core CPU results in about 1.85 times faster processing as compared to a single core CPU. text/html 2010-02-14T15:52:16+02:00 http://www.abbyyeu.com/rs/en:faq_rs:prozessor_arten Die Verarbeitungsgeschwindigkeit einer einzelnen CPU hängt hauptsächlich von zwei Faktoren ab: 1. CPU Takt: je höher der Takt, desto schneller die OCR. 2. Anzahl der CPU-Cores: Tests haben gezeigt, dass eine Verarbeitungsstation, die auf einer Dual-Core CPU betrieben wird, die Ergebnisse 1,85 Mal schneller erzielt, als eine Single-Core-CPU text/html 2010-02-14T15:52:16+02:00 http://www.abbyyeu.com/rs/en:faq_rs:recognitionlanguagessupported Does it support Asian languages? ABBYY Recognition Server supports a total of 191 languages, including Hebrew and the following Asian languages: Chinese (traditional and simplified), Japanese, and Korean. The full list of recognition languages can be found in the Help file and in the Specification section of the ABBYY Recognition Server brochure. text/html 2010-02-14T15:52:16+02:00 http://www.abbyyeu.com/rs/en:faq_rs:recognitionserver_api * Information about the API and XML tickets can be found in the Open API Help file in Start >> All Programs >> ABBYY Recognition Server 2.0 >> Open API Help. * Code samples for the COM-based API and Web Service API are provided with the program and can be accessed from Start >> All Programs >> ABBYY Recognition Server 2.0 >> Samples. text/html 2010-02-14T15:52:16+02:00 http://www.abbyyeu.com/rs/en:faq_rs:recommendedconfg4rs * Can I use the server as a Processing Station as well or should I use separate computers? For optimal performance it is recommended that you install the Server Manager and the Processing Station on different computers in the LAN. Then the Processing Station will be able to use 100% of the CPU time for OCR providing maximum productivity, while not struggling for resources with the Server Manager. text/html 2010-02-14T15:52:17+02:00 http://www.abbyyeu.com/rs/en:faq_rs:rs_dongleupdater This page describes how to * update a licence on a Recognition Server 2.0 Dongle * to add a new licence to your existing Recognition Server 1.0 Licence Dongle. Please execute the following the steps 1. Download the [Dongle Updater ZIP archive (1 MB)] text/html 2010-02-14T15:52:17+02:00 http://www.abbyyeu.com/rs/en:faq_rs:save_settings_in_rs If you are installing a new minor release of Recognition Server in the same folder in which the previous release was installed (by default, the installation folder is %programfiles%/ABBYY Recognition Server X.X), the configuration of the previous release will be imported automatically. text/html 2010-02-14T15:52:17+02:00 http://www.abbyyeu.com/rs/en:faq_rs:scalability * How many CPUs can I use on one PC? * How many Processing Stations can I use with one server? Recognition Server architecture makes it possible to scale the system and increase the processing power by connecting additional Processing Stations to the Server Manager, or by increasing the number of CPU cores on the Processing Stations. text/html 2010-02-14T15:52:17+02:00 http://www.abbyyeu.com/rs/en:faq_rs:scheduledprocessing Scheduling allows you to process images from Input Folder at specific times. The schedule is set up per Workflow, so only one Input Folder submits images to the schedule. The schedule is set up in the Schedule dialog box that opens when you click the Schedule button on the Input tab of the Workflow Properties dialog box. text/html 2010-02-14T15:52:17+02:00 http://www.abbyyeu.com/rs/en:faq_rs:servermanager Minimum hardware requirements for the Server Manager * CPU with clock speed of 500 MHz or higher * 128 MB RAM * 115 MB HDD space for installation and operation The above requirements are sufficient for a standalone installation of Recognition Server, e.g. for program evaluation or for processing medium volumes of images. However, if Recognition Server is scaled up for processing large piles of images and working with many Processing Stations, more system resources will be required. Follo… text/html 2010-02-14T15:52:17+02:00 http://www.abbyyeu.com/rs/en:faq_rs:servermanageranforderungen Die Mindestanforderungen an der Server Manager bezüglich der Hardware sind: * CPU mit einer Taktfrequenz von 500 MHz oder höher. * 128 MB RAM. * 115 MB HDD für Installationen und Arbeitsvorgänge. Die oben genannten Anforderungen sind ausreichend für eine einfache Standalone-Installation auf Recognition Server. Zum Beispiel für die Beurteilung der Tests des Programmes oder für die Verarbeitung eines mittleren Volumens an Bilddateien. Allerdings ist ein leistungsfähigeres System erforderli… text/html 2010-02-14T15:52:17+02:00 http://www.abbyyeu.com/rs/en:faq_rs:servermanagerrequirements Minimum hardware requirements for the Server Manager: * CPU with clock speed of 500 MHz or higher * 128 MB RAM * 115 MB HDD space for installation and operation The above requirements are sufficient for a standalone installation of Recognition Server, e.g. for program evaluation or for processing medium volumes of images. However, if Recognition Server is scaled up for processing large piles of images and working with many Processing Stations, more system resources will be required. Fo… text/html 2010-02-14T15:52:17+02:00 http://www.abbyyeu.com/rs/en:faq_rs:skalierbarkeit Die Architektur von ABBYY Recognition Server ermöglicht es, das System zu skalieren und die Verarbeitungsgeschwindigkeit zu erhöhen. Dafür müssen zusätzliche Verarbeitungsstationen mit dem Server Manger verbunden oder die Anzahl der CPU Cores auf der Verarbeitungsstation erhöht werden. Der Server Manager verteilt die Auslastung gleichmäßig zwischen allen verfügbaren Verarbeitungsstationen und den CPU Cores um ein Maximum an Produktivität zu erreichen. Die Anzahl der CPU Cores und Verarbeitungs… text/html 2010-02-14T15:52:18+02:00 http://www.abbyyeu.com/rs/en:faq_rs:start General Questions * What input formats does ABBYY Recognition Server support? Can Recognition Server process PDF files? * How does Recognition Server deal with multi-page images or PDFs? * What output formats does ABBYY Recognition Server support? * Can Recognition Server save a document in multiple formats? * Does ABBYY Recognition Server support recognition of barcodes * What recognition languages does ABBYY Recognition Server support? * Does ABBYY Recognition Server supp… text/html 2010-02-14T15:52:18+02:00 http://www.abbyyeu.com/rs/en:faq_rs:stop_job_processing You may want to retrieve an image file before ABBYY Recognition Server has finished processing it (for example, if a document is taking too long to process, or if a network connection error has occurred). The image can be retrieved from the Images subfolder of the Server Manager temporary files folder. The path to the Server Manager temporary files folder can be viewed and changed in the Recognition Server Properties dialog box. The default path is text/html 2010-02-14T15:52:18+02:00 http://www.abbyyeu.com/rs/en:faq_rs:subfoldersupport If the Input folder contains images in nested subfolders, ABBYY Recognition Server will process images from all the subfolders, traversing them recursively. When publishing the processed files, it will automatically reproduce the subfolder structure in the Output and Exceptions folders. text/html 2010-02-14T15:52:18+02:00 http://www.abbyyeu.com/rs/en:faq_rs:systemstabilitaet Die Recognition Server Installation ist für den automatisierten Betrieb konzipiert worden. Daher gibt es spezielle Optionen für Fehlertoleranz, die die Robustheit des Systems garantieren: * Der Server Manager und die Verarbeitungsstation arbeiten als Windows-Service und können automatisch mit dem Computer gestartet werden. Bei einem Stromausfall starten beispielsweise alle Komponenten automatisch. text/html 2010-02-14T15:52:18+02:00 http://www.abbyyeu.com/rs/en:faq_rs:systemstability As Recognition Server is designed for unattended operation, it has a number of fault tolerance features that ensure robustness of the system: * The Server Manager and Processing Stations work as Windows services, and can start automatically at Windows startup. For example, in the case of a temporary power loss, the above mentioned components will get up and running automatically after the PC is rebooted; text/html 2010-02-14T15:52:18+02:00 http://www.abbyyeu.com/rs/en:faq_rs:tempfoldersinrs The default path to the Server Manager temporary folder is <Installation folder>\Bin\RecognitionServer2Temp. The current folder location can be viewed and changed in the Recognition Server Properties dialog box. The path to the Processing Station temporary folder is <Installation folder>\Bin\ProcessingStation2Temp.ABBYY Recognition Server does not allow changing the location of this folder (however, this is usually not necessary, because the Processing Station gets only a few image files at a t… text/html 2010-02-14T15:52:18+02:00 http://www.abbyyeu.com/rs/en:faq_rs:tompfoldersinrs The default path to the Server Manager temporary folder is <Installation folder>\Bin\RecognitionServer2Temp. The current folder location can be viewed and changed in the Recognition Server Properties dialog box. The path to the Processing Station temporary folder is <Installation folder>\Bin\ProcessingStation2Temp.ABBYY Recognition Server does not allow changing the location of this folder (however, this is usually not necessary, because the Processing Station gets only a few image files at a t… text/html 2010-02-14T15:52:19+02:00 http://www.abbyyeu.com/rs/en:faq_rs:verification_station_authentication This message indicates that the administrator has restricted access to all the Recognition Server workflows, and you do not have the permissions to verify any of them. Ask the administrator to add your username to the list of verifiers and grant you the verification permissions in the Remote Administration Console. text/html 2010-02-14T15:52:19+02:00 http://www.abbyyeu.com/rs/en:faq_rs:verification_station_connect_error If you get an error message when trying to connect to the server from a Verification Station installed on a different PC, follow the steps below: * Make sure that the server location is specified properly in the Station Properties dialog box * Make sure that the Server Manager service is started in Control Panel > Administration Tools > Services snap-in. text/html 2010-02-14T15:52:19+02:00 http://www.abbyyeu.com/rs/en:faq_rs:verification_station_file_handling 1. On the Actions menu of the Verification Station, select the Station Properties item. The Station Properties dialog box will open. 2. Make sure that the correct server name is entered in the Server location field. If the Server Manager is installed on the same computer, the server location must be “localhost” or “127.0.0.1”. Click the Test Connection button to check the connection with the Server Manager. text/html 2010-02-14T15:52:19+02:00 http://www.abbyyeu.com/rs/en:faq_rs:verification_station_startupproblem If the address of a non-existent computer is specified in the registry as the server location, the Verification Station may hang at startup. To prevent this, in the registry remove the following values: HKEY_LOCAL_MACHINE\Software\ABBYY\RecognitionServer\2.0\DefaultServerLocation\\ HKEY_CURRENT_USER\Software\ABBYY\RecognitionServer\2.0\VerificatonStation\ServerLocation Then restart the Verification Station. text/html 2010-02-14T15:52:19+02:00 http://www.abbyyeu.com/rs/en:faq_rs:workflow_access_rights * Make sure that the folder exists. * Make sure that the user account under which the Server Manager’s service is running has read/write permissions to this folder. For more information on how to restart services under another account, see “Restarting services under a user account” article in the Help file. text/html 2010-02-14T15:52:19+02:00 http://www.abbyyeu.com/rs/en:faq_rs:workflow_startup If a workflow remains in “Starting” mode and Recognition Server does not allow you to stop or re-start it, open the Server log node and check for an error message explaining why the workflow cannot be started. The most probable reason is that one of the folders (Input folder, Output folder, or Exceptions folder) cannot be accessed by Recognition Server. text/html 2010-02-14T15:52:19+02:00 http://www.abbyyeu.com/rs/en:faq_rs:workflowsettings_and_xmltickets XML tickets allow you to process the images with parameters that differ from the settings of the workflow. For example, you can use an XML ticket to change the recognition language or output format for a particular document. The XML ticket must be placed into the Input folder prior to the images specified in the ticket.